NCG
Welfare & Engagement Adviser
London SE4 1UT
Key information
- Pay
- £33,094 to £40,646 a year
- Hours
- Full-time
- Contract
- Permanent
- Posted date
- 23 Oct 2026
- Closing date
- 6 Nov 2026
About this role
Welfare and Engagement Adviser
Lewisham College, part of NCG Group is looking to recruit a talented Welfare and Engagement Advisor. Based at our Lewisham College site, close to St John's station, the successful candidate will work under the leadership of the Head of Student Services and Resource. The Welfare and Engagement Advisers plays a leading role in ensuring the personal development of students through promoting awareness of their role in modern society and through the provision of appropriate personal support that aims to remove barriers to achievement and maximise potential. Their aim is to develop excellent attitudes to learning, supporting students to become self-confident and resilient, and know that they have the potential to be a successful student which will have a strong, positive impact on their progress. They will work closely with the Student Services and Curriculum teams to maximise student engagement and success.
The main duties of the post holder are
- Provides pastoral and welfare support, dealing with students needing extra support, so that students develop the confidence and resilience needed to succeed. This includes a range of support such as bursary applications and travel support.
- Act as part of the safeguarding team through the identification of students at risk and needing support
- Support the preparation of students for progression within and from the College
- Contribute to the planning and delivery of enrichment andpersonal development activities and workshops so that students develop their understanding of citizenship, British Values, physical and mental health and the importance of personal, behavioural and social skills
- Encourage student participation in wider College life, including enrichment, Learner Voice and social action, equipping them with the skills and attributes needed in modern society
Safeguarding
NCG is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to pre-employment checks, including an Enhanced Disclosure and Barring Service (DBS) check with a check of the children's barred list, where applicable.
Why work with us?
At NCG, we're more than a group of colleges - we're a community of educators and professionals working together to make a difference. We're proud to be rated
'Good' by Ofsted
, reflecting our commitment to high-quality teaching, learner support, and continuous improvement. We invest in our people, our facilities, and our communities - and we're proud to offer a supportive, inclusive environment where you can thrive.
Ready to apply?
If you're committed to inclusive education and want to help shape futures, we'd love to hear from you.
To view Job Description, Person Specification and NCG Values Pack please click the document attachment at the bottom of this advert. No agency applications will be accepted.
NCG reserve the right to close the vacancy early.
EMPLOYEE BENEFITS
NCG is a great place to work, with a whole host of benefits such as
-
Generous Annual Leave
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Flexible Working
-
Student Discount
-
Government Pension Schemes
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Cycle to Work
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Employee Assistance Programme
For more information, please see our website -
Our Benefits
NCG VALUES
Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share.
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Being both inclusive and diverse
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Trusting and respecting our communities
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Taking ownership whilst working collaboratively
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Inspiring excellence and curiosity
For further detail about our Values and Strategy, please visit our website -
Values and Strategy