About this role

My Client based in Waltham Cross is seeking De-brief Operative.

Shifts available

Monday to Sunday 6 out of 7 days per week - 6AM TO 3PM

Thursday to Monday - 2PM TO 10.30PM

Key Responsibilities

Driver Check-Ins (The "Debrief"): Meeting with courier and delivery drivers face-to-face as they return to the depot.

You will review their day, check delivery route performance, and discuss any issues faced during their shifts (such as full parcel lockers or blocked access)

Performance Tracking

Assessing driver efficiency against target delivery times and setting continuous improvement goals.

Data & Paperwork Management

Reconciling delivery data on transport software, ensuring all Proof of Delivery (POD) documentation is signed, accurate, and logged cleanly

Real-Time Communication

Serving as the central point of contact for drivers, answering queries, and passing vital route updates back to the warehousing or dispatch teams.

Returns Processing

Verifying and managing parcels that couldn't be delivered or locker returns brought back to the depot.

If interested please Cal

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De-brief Operative