Recreation Ranger, Facilities Management

What you’ll do

As Recreation Ranger - Facilities you will support the Recreation Manager in the day to day running of a busy Forest Centre. The Recreation Ranger will plan, deliver, and supervise work programmes for contractors and staff to ensure compliance, safety and high standards of visitor experience across the busy site.

Your main responsibilities include making sure we have seamless day-to-day visitor operations, our visitors are having excellent experiences and maintaining a welcoming and safe environment for our customers.

You will supervise the Craftsperson team to ensure all maintenance and forest management work is undertaken alongside answering visitor enquiries and supporting your direct colleagues on site. A large part of the role is working in partnership with Dorset Council.

You will contribute to the overall safety of the visitor experience, drive efficiencies and income generation opportunities.

Please see the job description below for more information and details about what we need from you.

Where you’ll work

Moors Valley Country Park and Forest is jointly owned and managed by Dorset Council and Forestry England, working closely with several onsite concessions. The Park has previously won Gold for Large Visitor Attraction in the Southwest Tourism Excellence Awards and is one of two popular visitor centres in the south district for Forestry England.

Moors Valley is one of the most visited attractions in the south with more than 1,000,000 visitors annually enjoying its lakeside walks and bike rides, innovative forest play structures, Tree Top Trail, steam railway, Go Ape, Segways, Nets Adventure and Golf Course. Prized as much by the local community as visiting tourists the park also offers stimulating play facilities, nationally recognised green exercise initiatives, locally sourced resta­­­urant food and an extensive year-round events programme.

Key Responsibilities & Accountabilities

In this role, you'll have the opportunity to maintain our recreational facilities focusing on health and safety and forest management. Here's a snapshot of your responsibilities:

• Be the face of

Forestry England

you'll provide a visible presence for visitors. Maintain a safe and enjoyable

Forest Centre

carry out regular inspections of car parks, cycle routes, recreational facilities, and litter management, to ensure a safe and enjoyable environment for all. Ensure defects are properly recorded and add findings to work plans. Build and maintain good relationships with on site partners and third party businesses.

•

Ensure health and safety compliance

coordinate emergency procedures, complete accident and incident reports, undertake tree safety checks and adhere to health and safety guidelines. Work with the Recreation Manager to ensure risk assessments are being adhered to and that building management procedures and monitoring are in place. Ensure personal safety by using Peoplesafe (lone working) and by carrying out PPE and safety checks, in compliance with policy guidance. Input incidents into the reporting system, collating all relevant information.

•

Working with others

work closely with volunteers, the wider Forest Centre team, partner organisations and Forestry England colleagues to ensure the smooth day to day running of the site.

•

Delivering at pace

Working alongside the Recreation Manager and other Recreation Ranger, coordinate and monitor progress of tasks for the craftsperson team and contractors to ensure work is delivered in a timely and safe manner. Carry out maintenance to a variety of facilities including but not limited to play equipment, tracks, fencing, signage and general vegetation management.

And any other tasks, reasonably requested by your line manager in line with the business need.