Switchboard Operator

To be familiar with, and implement correct procedure for all emergency incidents, including fire alarm activations, cardiac arrest crash calls and code victors. To action the proper response to notification of a Major Incident when informed by the emergency ambulance service. To implement the correct procedure, when notified through our security monitoring station, in Primary Care Trust and other on-site controlled premises. To maintain accurate records of all emergency incidents in the relevant logs, for the whole site as required by the Switchboard Communications Manager and following Trust Policies and Procedures. To be familiar with the correct procedure to operate the staff personal receivers call system (bleeps) and activate radio page system as required. To issue and re-programme replacement/loan bleeps into consuls in instances of lost or out of order bleeps and maintaining records of such changes. Run controlled tests to ensure correct programming has been installed. Please refer to the Job Description for further details