University of Glasgow

Systems Support Analyst (CRM)

Glasgow G12 8QQ

Key information

Pay
Salary not listed
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
22 Oct 2026
Closing date
12 Nov 2026

About this role

The University of Glasgow has been changing the world for more than 575 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2025, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

This is a fantastic opportunity for a new Systems Support Analyst (CRM) to join the University’s Information Services.

In this role, you will be responsible for providing system configuration, user support and training, testing and user research for Salesforce, contributing to the implementation and continuous improvement of the University business solutions built on the Salesforce platform.