Senior ICT Technician

Senior ICT Technician (26/129)

£30,200 per annum

37 hours per week

Permanent

Location

East Riding College, Beverley

TEC Partnership is made up of four colleges, two training providers, a 14-16 provision and a nursery, stretching from Scarborough to Skegness with a Nottingham based campus also.

At TEC Partnership we offer high‑quality education, innovative training, and life‑changing opportunities to thousands of learners each year. Our teams are passionate about making a real difference and now, we’re looking for someone who shares that commitment to join us in the role of Senior ICT Technician.

About the role

Based at our campus at Beverley, we are seeking an experienced and proactive Senior ICT Technician to lead the day‑to‑day delivery of ICT services. On occasion, there will be a requirement to travel between other colleges. This role provides advanced second‑ and third‑line technical support, acts as the senior escalation point for complex issues, and line manages a team of ICT technicians to ensure high‑quality, reliable, and secure services.

You will oversee the ICT helpdesk, maintain systems, networks, devices, and user access in line with cyber security, data protection, and safeguarding requirements, and support digital learning technologies and AV systems within teaching spaces.

Working closely with the IT Manager, you will contribute to ICT projects, service improvements, and the ongoing development and resilience of technology that supports teaching, learning, and business operations.

About the person

The ideal candidate will be customer‑focused, technically strong, and committed to continuous improvement and professional development. They must also have the following qualifications:

Level 3 or higher qualification in ICT or a related technical discipline (or equivalent professional experience).

GCSE/Level 2 English and Maths,

Relevant certifications such as CompTIA A+/Network+, Microsoft 365, ITIL Foundation, or similar.

A full UK driving license and willingness to travel between sites are required.

They will bring significant experience delivering ICT technical support in a structured environment, with strong knowledge of Windows operating systems, Microsoft 365 administration, networking, cybersecurity principles, and digital learning and AV technologies.

Demonstrable experience of resolving complex ICT issues, working to service levels, contributing to ICT projects, and supervising or mentoring technical staff is essential, ideally within an education or public‑sector setting.

This role requires excellent problem‑solving, organisational, and communication skills, the ability to explain technical concepts to non‑technical users, a proactive and customer‑focused approach, and a strong commitment to safeguarding, equality, and continuous professional development.

What we offer

In return for your skills and experience, we can offer you access to a wide range of Group benefits, such as.

Pension Membership

30 Days Annual Leave pro rata, plus bank holidays

Christmas Closure Days

Occupational sick pay scheme (higher than statute)*

Occupational Maternity/Adoption pay (higher than statute)*

Life Assurance Scheme and Death Grant

24-hour Employee Helpline – Free and confidential

Cycle to Work

Saving Schemes

Westfield Health Medical Cash Plan – monthly payments

UNUM Dental Cash Plan – monthly payments

Staff discounts on campus e.g., Hair & Beauty/ Bakery/ Gym etc

If having read the job description you are interested in this role, please press the “Apply Online” button and send us your application.

The closing date for this advert is Sunday 1st November 2026

The TEC Partnership is committed to Prevent Duty, Equality, Diversity & Inclusion and promoting British Values within the workplace. We are an equal opportunity workplace. Safeguarding is a priority for us, as well as ensuring the welfare of children and young people and we expect the same commitment from all staff and volunteers.

All posts are subject to an Enhanced Disclosure Clearance through the DBS, references that cover the last two years of employment and online screening. Other checks may also be required.

Please note that all employees must have Literacy and Numeracy to at least Level 2.