H2O Recruitment & Training Services Ltd

Account Manager - Managed Service Provider (MSP)

Leicester LE67 3XA

Key information

Pay
Negotiable + Bonus
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
22 Oct 2026
Closing date
20 Nov 2026

About this role

Account Manager – Managed IT Services (Hybrid)

Location

Hybrid working available – East Midlands base with flexibility

Salary

Competitive basic salary + uncapped commission + progression opportunities

The Opportunity

An established Managed Service Provider (MSP) is looking to recruit an ambitious Account Manager to support continued business growth.

The business provides IT support, cloud solutions, cybersecurity services, infrastructure projects and managed technology services to SME clients.

This position will suit someone with previous B2B sales or account management experience who enjoys building relationships, developing accounts and generating new business opportunities.

The role combines account growth with new business development and offers strong earning potential for commercially driven individuals.

Key Responsibilities

Managing and developing a portfolio of client accounts

Generating new business opportunities through outbound activity, networking and referrals

Building pipeline and managing opportunities through to close

Identifying upsell and cross-sell opportunities across IT services and solutions

Working closely with technical teams to deliver tailored solutions

Producing proposals, quotations and sales documentation

Maintaining CRM activity and pipeline forecasting

Building long-term customer relationships