HR Manager

Randstad is proud to partner with a large and highly successful Multi-Academy Trust to recruit an experienced HR Manager on a temporary basis

. Based at the Trust's central Head Office in Croydon, this role sits within the central HR Operations team

.

As HR Manager, you will lead a dedicated operational team, ensuring high-quality HR service delivery across a multi-site educational network

. This is an exceptional opportunity for a proactive HR operational lead to drive continuous improvement, ensure compliance with statutory and safeguarding standards, and support senior leadership in a rewarding sector

.

Pay Rate

£200 - £260 per day (PAYE, Dependent on Experience)

Location

Head Office,

Croydon (Hybrid

3 days in office - Mon, Weds, Fri; 2 days working from home - Tues, Thurs)

Contract Type

3-month initial contract with potential for extension or permanent contract

Key Responsibilities

-

Team Leadership

Manage and lead the HR Operations Team, providing guidance and support to approximately 4-5 direct reports

.

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HR Operations Oversight

Oversee high-volume HR service delivery across the full employee lifecycle, including onboarding, contractual changes, payroll liaison, pensions, sponsorships, employee records, and offboarding

.

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Ticketing & Service Delivery

Manage the central HR ticketing system, ensuring effective allocation, prioritisation, escalation, and resolution of queries within agreed SLAs

.

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KP

Is & Quality Standards

Monitor performance against KPIs, SLAs, and customer service standards, fostering accountability and continuous improvement

.

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Policy & Process Improvement

Analyse HR operational data and query trends to recommend and implement improvements across processes, systems, policies, and employee experience

.

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Safeguarding & Compliance

Take operational responsibility for safer recruitment processes and workforce compliance, ensuring statutory, safeguarding, and organisational standards are rigorously met

.

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Workforce Analytics

Produce and analyse workforce data and management information to inform reporting, decision-making, and service enhancements

.

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Supplier & Stakeholder Management

Build collaborative relationships with academy managers and external HR service providers (e.g., Occupational Health)

.

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Senior Operational Support

Deputise for the Head of HR Operations as required, delivering operational oversight, leading process/system developments, and supporting strategic priorities

.

How to Apply

Interested in leading an impactful HR team within a thriving educational network? Submit your CV today to be considered for this role starting at the end of November

.

Please note

As this role is based within a Multi-Academy Trust, any placement is subject to thorough background checks and vetting procedures

. This includes receiving satisfactory professional references and undergoing an Enhanced DBS.