Domestic Abuse Support Worker - Housing

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles.

We are currently recruiting for a Domestic Abuse Support Worker for our client based in Maidstone.

Responsibilities for Domestic Abuse Support Worker

• Provide compassionate, practical and emotional support to individuals and families affected by domestic abuse and/or stalking.

• Manage a caseload of vulnerable clients living in supported housing and temporary accommodation, helping them maintain their tenancy and live safely and independently.

• Complete and regularly review support plans, staying safe plans and needs assessments.

• Identify complex needs and risks, including mental health, substance misuse, offending, violence and anti-social behaviour, and make appropriate referrals to specialist services.

• Work closely with the Domestic Abuse & Safeguarding Coordinator, Police, Victim Support and other partner agencies to provide coordinated support.

• Provide advice and guidance on housing, employment, education, safety and other relevant support services.

• Support clients to move on from temporary accommodation and, where appropriate and safe, reconnect with their area of origin.

• Maintain accurate, confidential and high-quality case records and contribute to performance targets.

• Assist Housing Advisors with homelessness assessments and work with colleagues to prevent and relieve homelessness.

• Promote domestic abuse and stalking awareness, campaigns and best practice.

• Follow safeguarding, lone-working, health and safety, confidentiality and IT security policies at all times.

• Contribute to emergency response arrangements, including working at rest centres when required.

• Work flexibly, including evenings, weekends, bank holidays and participation in an out-of-hours on-call rota.