(**) Cardiothoracic Surgery - Patient Pathway Coordinator | Mid and South Essex NHS Foundation Trust

The post holder will be responsible for the day-to-day administration of the Cardiothoracic Surgery department based in the CTC. This includes booking new and follow up appointments, maintaining clinic templates, managing partial booking lists and surgical waiting lists. This will involve taking responsibility of processing referrals and ensuring the accurate booking and recording of patient data. You will be required to co-ordinate patient details and keep up to date information on the status of these patients ensuring they are meeting the 18-week referral/ Cancer Targets to treatment guidelines.

The post holder will also be required to provide other administrative support within the Cardiothoracic Surgery department and the CTC including Cardiology as required to meet the demands of the service.

***Please note we are unable to sponsor this role***

Provide comprehensive administrative support to the service, ensuring referrals are processed accurately and recorded in a timely manner. Coordinate outpatient appointments, maintain clinic templates, and organise clinic and pre-assessment schedules to support efficient patient pathways.

Manage and validate waiting lists in line with RTT and Cancer targets, supporting the timely booking of elective procedures and inter-hospital transfer patients. Maintain accurate patient records on EPR systems, update PTLs and Cancer 360, and provide regular reports on waiting times and service performance.

Act as a key point of contact for patients, clinicians, and external organisations, handling telephone and email enquiries, arranging patient transport and interpreter services where required, and ensuring clinic correspondence is completed and distributed appropriately.

Support the wider administrative function through filing, post management, meeting attendance, and providing flexible cover to meet service needs.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Are you looking for an exciting new role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

This advert closes on Thursday 5 Nov 2026