Workflow/Scanning Administrator

Main Responsibilities

Scanning / Data Entry Administration

To ensure that all clinical correspondence is scanned accurately and promptly. To enter clinical data into the practice clinical computer system (Systmone) as directed. To undertake or assist with any ad-hoc administrative duties. Collect post from administration and reception Scan clinical correspondence into Systmone Distribute and scan Electronic Discharge Notifications (EDNs) as required Check for emergency care plan patients to make doctors aware Enter clinical data into Systmone as directed / required Resolve any queries and problems concerning scanned correspondence Liaise with IT Helpdesk to resolve any technical problems relating to scanning Attend and contribute to meetings, eg Workflow / Staff Process electronic emails and action appropriately

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Personal / Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development and revalidation. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services:

The post-holder will

Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate These duties may be changed from time to time, dependent on the needs of the practice, if appropriate, training and instruction will be given.