Advanced Nurse Practitioner /Advanced Clinical Practitioner

Job title

Advanced Nurse Practitioner / Advanced Clinical Practitioner

Location

The Loxford Practice / Total Triage Hub

Salary

Up to £60,000.00 per annum depending on experience

Hours

37.5 hours per week

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.

Caring

We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious

Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful

Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence

We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Main Responsibilities

As a valued member of the Operose Health team, your key duties will include

As an ANP/ACP, you will be responsible for reviewing and clinically assessing online requests submitted by patients across our participating practices.

Using your advanced clinical knowledge and professional judgement, you will determine the most appropriate outcome for each request. This may include providing clinical advice and treatment directly through our online platform, arranging further assessment, directing patients to another healthcare professional or escalating urgent cases where necessary.

You will work closely with GPs, other ANPs/ACPs, allied health professionals and administrative colleagues to deliver a safe, responsive and coordinated service.

This is a clinically focused role for someone who enjoys autonomous decision-making, managing undifferentiated presentations and finding practical solutions to meet patients' needs.

Key responsibilities

• Review, assess and prioritise incoming online patient requests.
• Use advanced clinical reasoning to determine the most appropriate care pathway.
• Manage suitable presentations directly through the online platform within your scope of practice.
• Identify red flags, urgent presentations and safeguarding concerns, ensuring timely escalation.
• Arrange telephone or face-to-face assessment, investigations, referrals and follow-up where clinically indicated.
• Provide clear clinical advice, safety-netting and self-care guidance.
• Work collaboratively with GPs, other clinicians, AHPs and administrative teams.
• Ensure accurate clinical documentation and compliance with clinical governance requirements.
• Contribute to improving triage pathways, patient experience and service efficiency.
• Maintain safe and effective clinical practice through continuing professional development and clinical supervision.

Ideal Candidate

What we look for in new colleagues

• Current professional registration with the relevant regulatory body.
• Appropriate advanced clinical practice qualifications and experience.
• Strong clinical assessment, diagnostic reasoning and risk-management skills.
• Experience managing a range of patient presentations and recognising when escalation is required.
• Excellent communication and organisational skills.
• Confidence using digital systems and managing online patient requests.
• The ability to work autonomously while recognising when senior clinical support is needed.
• A collaborative approach and a commitment to delivering safe, equitable and patient-centred care.

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Experience in general practice, urgent care, same-day access or clinical triage would be advantageous. Independent prescribing capability is desirable where relevant to the requirements of the post.

Package Description

How we’ll support you

• Annual salary of up to £60,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Cost covered for all NMC pin renewals.
• 1 weeks paid CPD/study leave pro rata per year as well as in house CPD training sessions tailored to meet your needs.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme – specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.