NHS Jobs
Telephonist/Receptionist
Stoke on Trent ST4 6TH
Key information
- Pay
- from £25,272 a year
- Hours
- Full-time
- Contract
- Contract
- Posted date
- 21 Oct 2026
- Closing date
- 4 Nov 2026
About this role
You will be responsible for receiving telephone calls in a professional, polite manner and redirecting calls to respective departments and undertaking various front of house reception duties. You must have a calm disposition, well organised, have a flexible approach, ability to work on your own and to be a team player with excellent communication skills. The ability to work under pressure and use your own initiative is essential. Experience in operating a computerised switchboard, the ability to follow Trust procedures and maintain records is essential. You will be expected to provide cover for other staff for annual leave and other absences.