NHS Jobs

Telephonist/Receptionist

Stoke on Trent ST4 6TH

Key information

Pay
from £25,272 a year
Hours
Full-time
Contract
Contract
Posted date
21 Oct 2026
Closing date
4 Nov 2026

About this role

You will be responsible for receiving telephone calls in a professional, polite manner and redirecting calls to respective departments and undertaking various front of house reception duties. You must have a calm disposition, well organised, have a flexible approach, ability to work on your own and to be a team player with excellent communication skills. The ability to work under pressure and use your own initiative is essential. Experience in operating a computerised switchboard, the ability to follow Trust procedures and maintain records is essential. You will be expected to provide cover for other staff for annual leave and other absences.