Repairs Planner

Repairs Planner - Thame

Location

Thame

Contract

Temp-to-Perm

Job Description

We are currently recruiting for a Repairs Planner to join a busy team based in Thame on a temp-to-perm basis. This is an excellent opportunity for an organised and proactive individual with strong communication and administration skills to join a fast-paced environment.

Previous social housing experience is not required, and candidates from other planning, scheduling, customer service or administration backgrounds are encouraged to apply.

Key Responsibilities

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Schedule and coordinate repairs and maintenance appointments.

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Allocate jobs to engineers and operatives, ensuring workloads are managed efficiently.

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Liaise with customers, contractors and internal teams to confirm appointments and provide updates.

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Monitor job progress and rearrange appointments where necessary.

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Respond to customer queries and resolve scheduling issues.

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Maintain accurate records of jobs, appointments and completed works.

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Ensure urgent repairs are prioritised and deadlines are met.

Requirements

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Strong organisational and time-management skills.

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Excellent communication and customer service skills.

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Good IT skills, including Microsoft Office.

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Ability to work in a fast-paced environment and manage competing priorities.

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Previous experience in planning, scheduling, administration or customer service is desirable but not essential.

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A positive attitude and willingness to learn.

What's on Offer?

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Temp-to-perm opportunity.

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Full training and support provided.

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Opportunity to develop your skills within a busy repairs and maintenance team.

Interested? Apply today to find out more about this opportunity.