Specialist Technical Solutions Engineer - Complex Mobility

Take your technical expertise beyond the workshop. Solve complex mobility challenges. Influence the next generation of wheelchair solutions.

Are you an engineer or technical specialist who enjoys getting to the root of difficult problems, working directly with customers and turning practical challenges into better product solutions?

At Chunc, you'll have the opportunity to combine hands-on technical troubleshooting with field-based customer support and product innovation. Working alongside clinical prescribers, therapists, wheelchair users and their families, you'll investigate complex seating and mobility challenges, develop practical solutions and bring valuable real-world insight back into our engineering and product development processes.

This is a varied, customer-facing role with genuine scope to influence product improvements. You'll work both out in the field and closely with our internal teams, helping ensure that the challenges customers experience today inform the solutions we develop tomorrow.

As part of Chunc and the wider HR Smith Group, you'll join a business with established engineering and manufacturing expertise and a commitment to designing adaptable mobility solutions for children and young adults with complex postural needs.

If you're technically curious, enjoy working with people and want your problem-solving skills to have a tangible impact, this is an opportunity to put your expertise to meaningful use.

Key Responsibilities

•

Solving complex technical challenges

Investigate, diagnose and resolve technical issues relating to specialist wheelchair seating, postural support and mobility products.

•

Working in the field

Spend time with customers and clinical professionals in real-world settings, assessing challenges, providing hands-on technical support and ensuring products perform as intended.

•

Supporting clinical outcomes

Provide clear, practical product guidance to prescribers, therapists, wheelchair users and their families, helping turn individual needs into effective solutions.

•

Driving product improvement

Identify recurring technical issues, gather feedback from the field and translate real-world experiences into opportunities to improve existing products.

•

Shaping future innovation

Work collaboratively with Engineering and Product Development teams to explore, scope and develop new product ideas that respond to customer needs.

•

Connecting customers and engineering

Act as a vital link between those using and prescribing our products and the teams responsible for designing and developing them.

Benefits

• Free onsite parking.

• Free refreshments (tea and coffee).

• Casual dress.

• Company social events.

• Opportunity for company bonuses.

• Cost of living reviews carried out annually by the Directors.

• 20 days holiday plus bank holidays and your birthday off (to be taken any time in the year).

• Long service holiday accrual scheme where you gain 1 extra holiday day per year from 5-10 years’ service up to a maximum of 26 days.

• Life Insurance Scheme – 3x annual salary.

• Health and Wellbeing Programme

• Employee Assistance Programme

We have a positive, professional and welcoming environment; you will have the opportunity to work within a fully integrated multidisciplinary business. We offer good job security and stability with career development opportunities for the right candidate.

• Full time position.

• Salary commensurate with experience.

• Free internal training provided as required.

• Opportunities to progress, promote internally and up skill.

Due to the nature of the business being a manufacturing environment, working from home arrangements are not available.