Clerical Officer/ Waiting List Clerk - Endoscopy

To provide and maintain an efficient and effective administrative service. Routine duties include; answering telephone enquiries, updating computer databases, filing, case note requests and preparation. Dealing effectively with mail, redirecting where necessary. Prioritise and organise own workload daily. Suggest changes in practice to local systems and processes to ensure that the service is as efficient and effective as possible. Undertake reception duties, greeting and registering patients and answering the telephone. Deal efficiently with all hospital staff and visitors. Maintain professional standards in appearance, behaviour and punctuality. Assist in training and supervision of new members of staff, whilst carrying out ones own duties.