E-Commerce Executive

E-Commerce Executive

Wednesfield, Wolverhampton

Full Time, Hybrid

Salary £26,000 - £28,000 dependent upon experience

At The Big Phone Store, we don't just recycle phones, we're shaping a greener, more sustainable future. From solar-powered operations to eco-friendly packaging, we're committed to reducing waste and protecting the planet. Our impact goes beyond sustainability, we're also building a high performance, diverse and inclusive team where people from all over the world thrive.

We are on our way to becoming a household name in the tech and sustainability space. Come and be part of this exciting journey!!

The Role

We seek a motivated and dedicated individual to join our team as an Ecommerce Executive. In this role, you will support the daily operations of our online retail business, ensuring smooth functionality across various digital platforms.

No prior experience is required—just a strong willingness to learn, a proactive approach, and an interest in technology. If you're detail-oriented, adaptable, and eager to grow in a fast-paced environment, we encourage you to apply.

What You'll Do

• Upload and manage product listings across e-commerce platforms.
• Ensure product descriptions are accurate, engaging, and up to date.
• Maintain product catalogues, including pricing, images, and inventory updates.
• Respond to customer inquiries via email, chat, or phone.
• Assist customers with orders, payments, returns, and shipping queries.
• Provide helpful product recommendations and support.
• Assist with general administrative tasks related to e-commerce.
• Maintain accurate records and documentation.