Rehabilitation Assistant

JOB PURPOSE Tapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services. Reporting into the Therapy Lead, the post holder will work as a band 3 Hospice Equivalent Rehabilitation Assistant predominantly in the Tulip Centre, within the Hospice Inpatient Unit, and occasionally in the community. They will be a valuable member of the therapy team, working under the guidance and supervision of Occupational Therapists and Physiotherapist. The care provided is appropriate to the patients needs and stage of illness and uses a rehabilitative approach to promote quality of life. The Rehabilitation Assistant will be involved in running therapeutic groups, supporting social programmes alongside volunteers, carrying out rehabilitation programmes as implemented by the therapists, and will have key worker responsibility for a designated number of patients. MAIN DUTIES Clinical To be patient-centred in defining an individuals goals and engage in a treatment/support programme that works towards mutually agreed goals with particular emphasis on adaptation to illness, changing function and the development of self-management strategies Deliver activities, interventions or treatments aimed at the achievement of specified goals in 1-1 or group environments Be responsible for the day to day running of the therapeutic groups, both as a support and in leading the groups. These may be activity groups, exercise or self-management education groups Enable people to choose and participate in activities that are meaningful to them To have key worker responsibility for a number of patients and their families, supporting their physical and emotional needs, seeking support from senior staff for complex issues As part of the therapy team be involved in team and caseload review meetings as well as wider Multi-Disciplinary Team meetings, contributing to the discussion on those patients you have key worker responsibility for Monitor and maintain the environment and resources during and after clinical/therapeutic activities Support individuals to retain, regain and develop the skills to manage their lives as far as possible To communicate sensitively with patients, carers, families and staff using advanced communication skills through a variety of medium such as groups, face to face and using the telephone To work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework, that includes physical, psychological, social and spiritual needs, fostering an interdisciplinary approach to rehabilitation To provide therapeutic and rehabilitative interventions within the IPU, often with a wellbeing and end of life wishes focus, with support of therapy colleagues To maintain clear referral processes for external and internal services/teams and support the smooth transition of patients between services To maintain accurate and contemporaneous clinical records, using systmone electronic patient record To liaise with carers and external agencies regarding therapeutic interventions/activities and to play an active role in discharge planning from the therapy service when appropriate Contribute, monitor and review the development of service objectives, protocols and policies under the direction of the Therapy Lead To be involved in the development of the service through quality improvement and clinical audit Provide support and day-to-day supervision for volunteers supporting therapeutic and social programmes Physical, Mental and Emotional To be able to cope with change and organisational developments To be able to cope emotionally with difficult and complex communication issues, demonstrate resilience and coping strategies, and to support team members at difficult times Education and Development To contribute to the safe and competent use of all equipment/aids used To use and instruct others such as health and social care professionals, or carers to use moving and handling techniques as required by the individual and their environment according to own competence To take responsibility for own continued personal and professional development through participation in individual development review, clinical supervision and other educational activities To keep up-to-date with local and national developments in palliative care To contribute to the orientation, development and support of other staff and students working in other clinical areas To foster a philosophy of continuous learning and evaluation and to take responsibility for own and volunteers development, identifying training and education needs. Disclosure and Barring Service DBS Check This post is subject to the Rehabilitation of Offenders Act 1974 Exceptions Order as amended and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service DBS to check for any previous criminal convictions.

Other Responsibilities

Uphold the Hospice's vision and values at all times. Carry out all duties in accordance with the Hospice's policies and procedures, including health & safety, code of behaviour, confidentiality, and equality, diversity & inclusion. Promote awareness of the Hospice, its services, and its strategy. Work collaboratively and respectfully with all staff, volunteers, and supporters. Support the safeguarding of vulnerable adults, young people, and children. Adhere to policies on information security, data privacy, and confidentiality. Demonstrate a commitment to ongoing learning and development. Undertake other duties as directed by your Line Manager. General Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion. Promote awareness of the Hospice, its services and its strategy. Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice. Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. Information Security, Confidentiality, and

Records Management

The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy. This job description is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met