Administrative Assistant - Paediatric Audiology

Responding to external and internal telephone queries from staff, patients and others and referring toappropriate person. Communicates with a range of staff, users and visitors to the Trust / Departmentutilisinga variety of communication methods including verbal, electronic and passing information in a format that isappropriate tothe individual request To prepareweekly clinics andensure other administrative staff are supported with clinic utilisation. Organising incoming and outgoing post, referring enquires toappropriate personif necessary, photocopying relevant informationand uploading information to the patient files Utilisation of local or Trust case note tracking system Filing of reports and results,patient filesad hocadministrativeduties Data EntryintoAuditbase Perform an ambassadorial role,representingthepaediatric audiology department Front of House service acting in a professional,courteousand customer-focused mannerat all times. Checking in patients on arrival.