Digital Workplace Manager

The Digital Workplace Manager will own and lead IT’s Digital Workplace services, ensuring that colleagues have secure, reliable, effective and increasingly intelligent technology to support the way they work. They will have end-to-end accountability for the roadmap, performance, service quality, lifecycle and continual improvement of Digital Workplace services. This includes End User Computing (such as laptops, desktops, phones, AV), Microsoft 365 and SharePoint, collaboration and productivity technologies, workplace AI and the development of colleague digital capability through IT training.

Reporting to the Head of IT, the Digital Workplace Manager provides service-level direction to the technical capabilities delivered through the EUC Manager and M365 / SharePoint Manager, while also providing direction for the IT Training Team.

You will operate in an environment where a significant proportion of workplace technology is commercial, cloud-based and continually evolving, therefore a focus on making effective use of existing capabilities, simplifying the technology estate, improving adoption, reducing unnecessary effort, managing lifecycle and introducing new capability where it provides clear benefit.