Medical Administrator - GP Practice

To respond to all queries and requests from patients and other visitors Explain Practice arrangements to new and temporary patients Use judgement and communication skills to ensure all urgent registrations are dealt with, in an appropriate manner Advise patients of relevant charges for private services and take payments Keep work area clean and tidy To be familiar with appointment system and its variations To book appointments, by telephone and in person To learn Patient Triage To advise patients of other services available (signpost) To receive and take messages, receive and make calls as required To ensure the system is operational at the beginning of each day To keep white information boards updated daily/weekly To check and respond to tasks/workflow