About this role

The Role of Deputy Head Housekeeping

As our Deputy Head Housekeeper, you’ll play a key role in ensuring our bedrooms and public areas consistently reflect the exceptional standards our guests expect from a five-star hotel.

Working closely with the Housekeeping Manager, you’ll lead, support and motivate the Housekeeping team, creating a positive working environment where attention to detail, teamwork and pride in our hotel are at the heart of everything we do.

Alongside maintaining outstanding standards of presentation and cleanliness, you’ll support the smooth day-to-day running of the department. This will include managing costs and resources effectively, supporting budget preparation, monitoring standards and ensuring compliance with health and safety, fire, hygiene and employment requirements.

The Gainsborough Bath Spa is a luxurious 100-bedroom hotel originally built in the 1800s, occupying two Grade II Listed buildings with distinguished Georgian and Victorian façades. Located in the heart of the World Heritage Site of Bath, the hotel offers a unique blend of historic charm and modern luxury.

Our Culture

The Gainsborough Bath Spa, we pride ourselves on our unique culture where our guests enjoy a relaxed five-star experience. As a member of the prestigious Small Luxury Hotels of the World collection, we are committed to providing exceptional service and creating memorable experiences for our guests. We are proud of our Spa Village, which offers a unique spa experience. Guests can indulge in a range of treatments designed to rejuvenate and relax, making their stay even more special.

Join Our Team and Enjoy These Amazing Benefits!

Service Charge

Benefit from a share of the service charge, boosting your earnings.

Incentive Payments

Earn additional payments for exceptional service, recognizing your outstanding contributions.

Referral Bonus

Earn a £500 referral fee when you recommend someone to work with us.

Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).

Recognition Programs

We celebrate positive contributions that align with our company values.

Career Investment

Grow with our Hospitality Apprentice programs and progression plans.

Learning and Development

Access our Digital Learning platform and various courses to enhance your knowledge and skills.

Financial Wellbeing

Enjoy lifestyle savings and discounts from over 1,200 retailers.

Health and Wellbeing

Benefit from our interactive health and wellbeing platform and Employee Assistance Program.

Healthcare Package

Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.

Future Planning

Secure your future with our Pension scheme.

Exclusive YTL Perks

Receive complimentary passes to the Thermae Bath Spa.

About YTL Hotels

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service and exceptional accommodations.

Our Philosophy

At YTL Hotels, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Deputy Head Housekeeper

Key information