Team Secretary/Administrator

As part of our team, you will provide a comprehensive and efficient secretarial and administrative service, supporting the effective day-to-day running of the Neighbourhood Mental Health Team. Your responsibilities will include a range of administrative duties such as typing correspondence and reports, filing, maintaining records, uploading data, scanning and photocopying documents, arranging appointments, taking minutes at meetings, and managing incoming and outgoing mail. You will act as a key point of contact for patients, carers, colleagues, and partner organisations, responding to both face-to-face and telephone enquiries in a professional and compassionate manner. The role requires the accurate recording and maintenance of information within patients' electronic health records, ensuring confidentiality and data protection requirements are adhered to at all times. The successful candidate will be highly organised, possess excellent communication skills, demonstrate attention to detail, and be able to work effectively on their own initiative while managing a varied workload within a busy service environment.