(**) Audiology Technical Officer | Mid and South Essex NHS Foundation Trust

Are you passionate about patient care? Is your superpower communication?

An exciting opportunity has arisen in the Audiology Department of Broomfield Hospital, for an enthusiastic and well-motivated, person to join the Mid and South Essex NHS Foundation Trust Audiology service. The post is part time (26 hours per week)

The successful candidate will support the Audiology service by performing hearing aid repairs, stock control and answering patient's enquiries.

We are a super friendly team that will support you in our busy but fun working environment. You will be expected to work across three sites, Broomfield Braintree Community Hospital and St Peters Hospital (Maldon), so a willingness to travel is essential.

As a member of the Audiology Team, assist qualified Audiology staff in delivering a caring and effective, patient focused service in keeping with the aims, objectives, and standards of the Trust

To provide hearing aid repairs, advice, and guidance in daily repair clinics

Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff

Information is handled and exchanged with care, accuracy, and sensitivity, always maintaining patient confidentiality

Effective communication is maintained within the team and between other care teams, patients, relatives, and visitors

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

OVERVIEW OF RESPONSIBILITIES

The Assistant Audiologist (once competencies have been met) would be expected to perform without direct supervision

Take aural impressions, fit and modify ear moulds

Routine follow up checks and advise on environmental aids

Repairs to hearing aids

Re instruction / counselling with respect to hearing aids

Referrals to other agencies – Hearing Therapy, RNID, RAD, Social Services and Hearing Help Essex

Home visits for the above techniques

Remote clinics for the above techniques

Clerical duties as required

Annual Stock check

SPECIFIC RESPONSIBILITIES

Undertakes all aspects of analogue and digital hearing aid repairs for both adults and children

Instructing and advising patients on the use and care of hearing aids

Checking patients ears for wax, infections, or any other abnormalities

Taking impressions of patient’s ears (for over 5 years of age)

Fitting and modifying earmoulds

Assisting the Audiologists when testing young children

Despatching and receipting of ear moulds

To do home visits for the above techniques when the patient is house bound

Attend outreach clinic

Refer patients to other agencies (R.A.D, Hearing Help Essex)

ADMINISTRATIVE

Cross referencing of referrals, checking/ amending/updating demographics on Lorenzo and Auditbase systems

Dealing with the enquires from the departments Audiology email account

Booking, cancelling or rearranging patient appointments on Lorenzo and Auditbase system

Liaising with health clinics to supply batteries to the local population

Scanning and photocopying as required

Opening and distributing the post

Using the Auditbase stock module to book in ear moulds

Ensure detailed and accurate patient records and reports are kept

Ensure appropriate other professional received relevant information and reports

Maintaining stock levels including ordering, unpacking, checking delivery notes, completion of paperwork and putting stock away

GENERAL DUTIES

Ability to work effectively without direct supervision

Ability to work calmly and methodically when under pressure from a busy and varied workload

Demonstrate an understating of the importance of confidentiality in dealing with patient detail and work in a confidential manner

Ability to carry out duties of the post with due regard the Trusts policy on equal opportunities

This advert closes on Wednesday 21 Oct 2026