Treatment Bookings Co-ordinator IFR Lead

Take the lead on all IFR funding requests. Have a detailed understanding of ICBpolicies. Checking all patient bookings alongside ICB policy criteria. Monitor and manage the level of IFR requests that come in to the Hospital. Liaise with senior clinical staff with any funding queries. Liaise with other departments to coordinate bookings. Work closely with the Theatre team to ensure patients have gone through the correct booking process. Assist the bookings team with any related queries. To communicate and liaise with consultants and other hospital departments regarding patients bookings for clinics, theatre and admissions. Prepare appropriate admission documentation for all patients. To deal with incoming queries in a pleasant and professional manner and to escalate any clinical queries to the appropriate department. To ensure all patient information is up to date Liaise closely with patients/insurance companies prior to admission. To relay information to patients relating to cost of procedures Work closely with the Theatre team and Consultants to ensure that the daily theatre schedule is utilised to it maximum potential considering standard RTT pathways and any contractual restrictions imposed by ICB Booking Physio, outpatient and Pre-op appointments as and when required Prepare admission documentation. Liaise with Insurance Companies regarding authorisations. To collate information after outpatient clinics and ensuring all documentation is correctly prepared for the medical secretaries. To attend staff update sessions and complete required eLearning. To be flexible regarding hours worked and accepting hours may alter periodically to reflect the changing needs of the business.