Arc Legal Group

First Response Administrator

CO4 5NE

Key information

Pay
Income Protection Cover if you're off sick continuously for 26 weeks or more, Company Days Off in Addition to Annual ...
Hours
Full-time
Contract
Permanent
Workplace arrangement
Hybrid - 2 days remote
Posted date
16 Oct 2026
Closing date
15 Nov 2026

About this role

We are looking for a First Response Administrator to join our busy team in Colchester.

The First Response Administrator will be the first point of contact on behalf of the business dealing with a wide variety of calls, web chats and emails from our clients and customers.

Strong customer service skills are essential, a background in Insurance Claims would be an advantage, but is not essential, as full training is provided. Candidates possessing a strong work ethic and the attitude to learn and develop will do well here.