Receptionist - Headquarters

Key responsibilities include

Providing a professional reception service, welcoming visitors and directing them to the appropriate person or department. Receiving, managing and directing telephone enquiries, taking accurate messages and ensuring information is passed on promptly. Managing meeting room bookings and supporting meeting arrangements, including room setup and equipment requirements. Providing general administrative and clerical support, including typing documents, drafting routine correspondence and distributing information as required. Maintaining accurate filing systems, records and distribution lists, ensuring information is kept up to date. Updating contact directories, circulation lists and other administrative records as required. Receiving deliveries and post, maintaining appropriate records and arranging distribution to the relevant teams and departments. Escalating any issues affecting the operation of reception or switchboard services to the appropriate manager. Ensuring the reception area is maintained to a high standard and presents a professional environment for visitors and staff. Working as part of the Executive Services Administration Team, providing support across Headquarters services as required. Undertaking any other reasonable duties within the role and grade of the post.