Young Persons Support Officer

A full-time Scheme Support Officer in a Young persons Supported Accommodation scheme in Pontypridd.

This is a Scheme Support Officer role based in our Supported accommodation service, The Grange, Pontypridd. We have a team of Scheme Support officers, and Project Workers providing 24/7 Support to our young people who are experience homelessness.

The Grange provides short term, temporary, emergency accommodation to young, homeless people aged 16 to 25. Working as a team you will give opportunity for the young people to engage in activities and training which will allow them to develop the necessary skills to manage a tenancy and to live independently.

Day to day duties

Engaging and interacting with the people we support

Planning and delivering workshops relating to tenancy management, health, and wellbeing

Supporting the young people as directed by the Project Worker according to the support plan specifically tailored to each individual

Welfare checks/flat checks

Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building

Reception duties as and when required

Dealing with challenging behaviours and responding to arising needs

Addressing any additional needs, the people we support might have

Preparation of flats ensuring that they are clean, fully equipped and ready for new clients to move into