Itec Training Solutions Limited

Reception / Administrator (Cardiff)

CF24 0AB

Key information

Pay
from £24,480 a year
Hours
Full-time
Contract
Permanent
Workplace arrangement
On-site
Posted date
16 Oct 2026
Closing date
30 Oct 2026

About this role

Reception Administrator JGW+

Salary banding

£24,480

Location

Cardiff (Onsite)

Contract

Full-time, permanent

Hours of work

Monday to Friday 09

00am to 16:30pm

​

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Reception Administrator, you’ll support the reception and administrative function of the team, completing administrative tasks, answering telephone calls and updating systems with relevant information.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Handle incoming calls, directing them appropriately and ensuring efficient call transfers.

Relay messages to the appropriate staff members promptly.

Maintain a clean, organised, and professional working environment.

Perform general office tasks, including filing, photocopying, and faxing.

Provide administrative support to the team as needed.

Manage incoming and outgoing mail efficiently.

Adhere to centre security protocols to ensure a safe environment.

Assist in processing learner allowances.

Greet and assist visitors in a professional, courteous, and welcoming manner.

Oversee meeting room bookings, optimizing space usage to meet business needs.

Support the wider administration function of the business as required.

​

What are we looking for?

Essential

Minimum two GCSE’s Maths and English (Grade C and above)

Willingness to undergo a DBS check (cost covered by the company)

​

What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Find out more.

Job Description

Find out more about working with Itec

Our Employee Ownership

Got Questions? Contact Us

Diddordeb darllen yn y Gymraeg?

Disgrifiad Swydd

​