Lung Cancer Screening North Consortia - System Manager

To lead and manage the LCSP system portfolio, including system administration, configuration, access control, supplier liaison, change control, testing, release management, documentation and operational support. Working closely with Northumbria and North Cumbria as part of the Northern Consortia. Act as an expert to provide senior specialist advice to LCSP Consortia clinical, operational and administrative users on complex system, workflow, data quality and reporting issues. To ensure LCSP systems are configured and maintained to support safe patient pathways, screening programme delivery, referral management, diagnostic tracking, results management and onward care processes. To develop, maintain and assure LCSP system documentation, including operating procedures, system configuration records, business continuity plans, disaster recovery arrangements, testing evidence, training materials and System Security and Compliance Control documentation where required are consistent across the Northern Consortia. To maintain robust processes for user access, role-based permissions, starter/leaver changes and regular access audits in line with local Trust and Northern Consortia information governance and cyber security requirements. To monitor, investigate and resolve system faults, incidents and data quality issues, ensuring timely escalation to suppliers, Health Informatics colleagues and operational leads as required. To configuration changes, reporting changes and new functionality, ensuring appropriate clinical and operational sign-off. To ensure LCSP data is accurate, complete and available for programme assurance, audit, performance reporting, pathway monitoring and statutory or national reporting requirements. To work with suppliers and internal technical teams to maintain system performance, availability, interfaces, resilience, disaster recovery and business continuity arrangements. Operational reporting and dashboard production. Programme assurance exception reporting and patient pathway monitoring. Consortium communications, audits and shared mailbox administration. Either personally or supporting departmental system managers, including IT support service for Northern Consortia LCS colleagues to manage operationally and control the systems. This will include either directly or through designated IT support for Northumbria and North Cumbria. Directly or through Northern Consortia to administer system operations, including interfaces andattached devices, printing, housekeeping, archiving and backup regimes. To develop and implement procedures for monitoring the system using error logs and statistics. This could include system performance, system job management, file space, processing capacity, database usage and disk maintenance. To maintain a full record of the data dictionary with supporting documentation. To ensure the system is updated as necessary and in an accurate and timely fashion, in terms of central reference files and core system tables and coordinate with programme managers and suppliers of interface applications. To ensure a full record of the system configuration, both software and hardware is maintained. To operate the Trusts standard change control procedures in respect of the systems relating to LCSPand provide support to the other Northern Consortia members to ensure implemented correctly To provide expert knowledge on and assist with extraction of data as requested by members of the Northern Consortium (using as required SQL or other tools). To lead develop and run, , user definable reports and data extraction reports (using as required SQL or other tools). Supervision of hardware and software engineers while on-site during system installations, upgrades or repairs to support the systems maintenance. To provide technical and application knowledge on IT problem solving and fault resolution and monitor faults reported by the LCS Northern Consortium in order to identify and resolve any problem areas Liaise with system hardware and software engineers, when necessary, in order to identify appropriate solutions to faults logged by users within the Trust. Lead and coordinator project service improvements with the LCS programme managers across the Northern Consortia. To support the information governance team.

This will include

To support data quality awareness training To ensure NHS data standards are implemented and maintained To support the Trust Data Quality Policy To monitor, improve and promote data quality on the system, working proactively with the Information department To contribute to the strategic development, optimisation and future roadmap of LCSP systems, ensuring alignment with Trust digital strategy, programme priorities, clinical safety, information governance and national screening requirements. To lead, support or project-manage system developments, upgrades, new functionality and service improvement activity using recognised project, change control and service management approaches. To act as an advocate for effective system use across the LCSP pathway, supporting users to adopt best practice and ensuring changes are embedded safely and consistently. To provide effective line management for designated system support staff, including supervision, workload prioritisation, objective setting, appraisal, performance support, development planning and ensuring appropriate cross-cover arrangements are in place. To participate in service continuity arrangements, including out of hours work or on-call arrangements where required by the service. Other duties as required, commensurate with banding.