Mental Health Support Worker Worksop

Are you passionate about making a positive difference in people’s lives through social care?

We’re looking for a compassionate, motivated, and reliable Support Worker to join our team at Watson Road (Worksop) a supported living service for adults with enduring mental health needs.

This role is all about empowering individuals with mental health conditions and learning disabilities, to live independently, make informed choices, and enjoy fulfilling lives. We use a trauma-informed and strengths-based approach to support each person’s journey.

Whether you're experienced in social care or looking to start your journey in the sector, we offer the training and support to help you thrive.

Why work at NCHA?

We're delighted to announce NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.

Some of your benefits include

Salary of £24,871 - £25,371 per annum

36.5 days annual leave including bank holidays, with the option to buy and sell leave.

Additional payments for sleep-in shifts

Comprehensive training and ongoing development opportunities

A welcoming, inclusive and diverse workplace culture

Ongoing support from experienced and dedicated colleagues

About the Service

Located in Worksop, Watson Road is a large, family-style house with four fully furnished en-suite bedrooms, a communal lounge, kitchen, and garden. The service supports adults aged 18+ with mental health diagnoses, helping them build life skills, manage tenancies, and move on to more independent living. Support is tailored to each individual, with a focus on empowerment, recovery, and wellbeing.

This is a 24-hour service, operating 7 days a week, including weekends and bank holidays. Shifts also include sleep-ins.

Shifts patterns are

7:00am – 2:00pm

2:00pm – 10:00pm

Weekend availability is essential. Watson Road is located in Worksop town centre and access to a car or reliable transport is strongly recommended to ensure you can attend shifts on time.

What You’ll Do

As a Support Worker, you’ll play a key role in helping individuals grow and succeed.

Your responsibilities will include

Providing face-to-face support tailored to each person’s needs, including visiting the community

Supporting service users with tenancy management, finances and home care

Promoting daily living skills, budgeting, and wellbeing

Writing and reviewing risk assessments, following safeguarding procedures, legislation, and health & safety standards

Building strong relationships with families, social workers, and other professionals

Administering medication and coordinating shifts on a rota basis

Maintaining accurate records using IT systems (basic IT skills required)

Please note there will be elements of lone working involved in this role.

Who We’re Looking For

We’re seeking someone who

Prefers shift work over a standard 9–5 schedule

Is organised, proactive, flexible and supportive

Is resilient and creative in promoting positive change

Understands the needs of vulnerable adults and complex behaviours

Communicates effectively with professionals and agencies

Shares our CLEAR values

Caring, Learning, Enthusiastic, Accountable, Resilient

Ready to Apply?

All correspondence will be via your registered email address.

Please attach your CV when applying.

Please be advised we are not currently offering sponsorship.

Please note

We reserve the right to close this vacancy early if we receive sufficient interest. Early applications are encouraged.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented within our Care and Support department we particularly welcome suitable applications.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.