Network Operations Engineer

To provide support for the Trusts Wide and Local Area Networks in conjunction with the Network Team Lead. Provide infrastructure support to ensure high availability, security and usability of the LAN/WAN that is transparent to users. To assist in the development of the data and voice network in line with the Trust policies. Maintenance of networked systems and, where appropriate, resolve or assist in troubleshooting any problems with those systems. Troubleshoot and triage all initial network related issues that occur trust wide. To assist with the installation of cabling throughout all of the client sites. To document data and voice network infrastructure as it is developed and maintained. To provide support to assist in the resolution of service desk incidents to agreed service levels. To ensure the effective operation and regular testing of telecommunications infrastructure services and systems. To work closely with those responsible for telecommunications operations, particularly the Contact Centre, Switchboard. To participate in the out of hours on-call rota. Demonstrate to core values and behaviours of the Trust