Housing Officer Temporary Accommodation

Temporary Accommodation Officer

Grade

Career Grade 8–7, SCP 9 – 22

Salary

£28,153 to £34,811 per annum

Contract

Full Time (37 hours per week), Fixed Term (6 months from start date)

Location

Muriel Matters House, Hastings

We are offering an opportunity to join the Housing Services as a Housing Officer Temporary Accommodation.

The Role

This role is key to supporting households placed in temporary accommodation and ensuring placements are well managed. You’ll provide housing management services, liaise with providers, and work closely with colleagues, partners, and clients to ensure people are supported while their longer-term housing options are explored.

Key aspects include

Managing temporary accommodation placements, ensuring suitability and safeguarding responsibilities are met.

Supporting clients with benefit claims, arrears, disputes, and other issues affecting their stay.

Carrying out property inspections and liaising with providers to maintain standards.

Working with clients who may have complex needs and ensuring placements are sustained where possible.

Contributing to service targets and continuous improvement.

This is a primarily office-based role at Muriel Matters House.