Administration Officer

Act as a point of reference for incoming telephone queries, taking appropriateaction personally or redirecting as necessary. Produce, reports and letters in accordance with Division guidelines. Carry out general administrative and clerical functions includingphotocopying, filing paper and electronically as required. Process the client referral system and associated paperwork in accordance with departmental systems. Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements. Maintain effective diary management as required by management. Process incoming/outgoing post, taking appropriate action as necessary. Maintain an efficient filing and records system, encompassing medical secretarial services. Collate statistical information and prepare returns appropriate to grade asrequired by management. Arrange and attend formal and team meetings to take notes, produce minutes, draft agendas and ensure members receive agendas and relevant enclosures on time. Provide general support to the meetings and ensure all arrangements for facilities are made. Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager. To supervise and mentor staff on Band 2 and below with support guidance from Line Manager.