GP Practice Administrator / Medical Secretary

General practice administration Provide comprehensive administrative support to ensure the smooth and efficient running of the practice. Manage incoming correspondence, documents and clinical information, ensuring these are processed accurately and in a timely manner. Maintain accurate patient records and update information on the clinical system in accordance with practice procedures. Support the processing, management and distribution of clinical correspondence, referrals and other relevant documentation. Assist with the effective management of administrative workflows within the practice's total triage model. Respond to administrative queries professionally and direct these to the appropriate team or individual. Support GPs and other healthcare professionals with administrative tasks to facilitate effective patient care. Maintain confidentiality and comply with information governance, data protection and practice policies at all times. Medical secretarial duties Provide medical secretarial support for one day per week and cover for holidays. Prepare, process and manage medical correspondence and documentation. Support the timely handling of clinical letters, reports and other relevant communications. Ensure documents are accurate, appropriately formatted and processed in line with practice procedures. Liaise with colleagues and external organisations as required to support effective communication and administration. Teamwork and service development Work collaboratively with the wider administrative and clinical teams to support the delivery of high-quality services. Adapt to changing priorities and service demands within a busy general practice environment. Contribute ideas and suggestions to improve administrative processes and patient services. Embrace new systems, processes and ways of working as the practice continues to develop. Support colleagues and contribute to a positive, flexible and supportive team culture. Undertake other reasonable administrative duties appropriate to the role.