About this role

Job Advert

Group

Leakage Technician (Nights)

Salary

Up to £34,340 per annum | Additional Night Allowance | Company Van | Company Benefits

Location

Cambridge, Cambridgeshire

Contract

Full Time | Permanent | 40 hours per week

About Us

South Staffordshire Water operates across two regions as Cambridge Water and South Staffs Water, and is a privately-owned regulated water only company.

South Staffs Water supplies a population of nearly 1.3 million. The area of supply stretches from the edge of Ashbourne in the North, to Halesowen in the South, and from Burton-on-Trent in the East, to Kinver in the West.

The Role

Our Leakage Department plays a vital role in helping reduce water leakage across the network, supporting operational performance and customer service delivery.

We are looking for a skilled and motivated Leakage Technician to join our experienced team and contribute towards achieving leakage detection targets. This role is ideal for someone with a strong understanding of water distribution networks and a proactive, field-based approach to problem-solving.

This is a permanent night shift role, working 4 x 10-hour shifts.

Key Responsibilities

Carry out field-based leakage detection activities across allocated District Metered Areas (DMAs)
Detect and localise leakage effectively, utilising specific leakage detection equipment
Undertake valve operations, step testing, DMA integrity testing, and pressure, flow, or noise logging to support network optimisation
Accurately complete paperwork, capture operational data, and provide information to support planning and decision making
Manage customer interactions professionally, addressing concerns calmly and proactively managing expectations
Adapt to new technologies and contribute ideas to improve team performance and operational effectiveness

What You’ll Need

Good understanding of water distribution networks and leakage detection processes
Excellent communication and customer interaction skills
GCSEs (or equivalent) in Maths and English
Good PC literacy, including Microsoft Word and Excel
Ability to work independently and effectively within a field-based team environment
Full UK driving licence

What You’ll Get

Family-Friendly Leave

Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days

Financial & Life Assurance

Company Pension Scheme with salary sacrifice options

Health & Wellbeing

Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents

Lifestyle & Perks

Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers

Professional Development

Hands-on training and ongoing career development opportunities

Inclusion & Belonging

Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more

Performance & Recognition

Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Group, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.

We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.