Administrator/Care Co-ordinator

Administrator/Care Co-ordinator Job Description Job Summary While providing a professional, respectful and efficient call handling and face to face service our Administrator/Care Co-ordinator will occupy many roles and play a crucial part in helping our patients get to the right support, at the right time, to help manage a wide range of needs.

Reception based work

To provide support in reception to cover staff absences and busy periods, prescriptions, tasks, answering calls, managing patient queries, nhs.net emails.

Care Co-ordinator

Process request for patient online access including proxy access Maintain waiting list of cryotherapy requests Action severe combined immune deficiency reports Update Screenstar screens with relevant health information To act as digital champion Issue hospital contract breach letters Manage all weight management referrals

Process exception report list Administration

Run and action a number of regular searches Run and action IGR call and recall Run and action Learning Disabilities call and recall and attend Network LD meetings Process ADHD/Autism referrals Process Breast Screening information