Study Support Service Facilitator

In this role, your key responsibilities will include delivering the Study Support Services within the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. You will support service users in the planning and placement phase of their studies, which will mean maintaining proficiency in cost and attribution tools. You will provide essential support, enabling the smooth operation of services. Through their coordination and expertise, you will contribute significantly to the overarching goals of the RDN. In this role, you will report directly to the Study Support Service Manager. You will work closely with key stakeholders, including RDN Study Support Service teams, Specialty and Settings Leads, sponsors, research delivery organisations, and funders. To be successful in this role, the ideal candidate will need to demonstrate: A strong understanding of the research study lifecycle, the health and care system, and the RDN portfolio eligibility and cost attribution frameworks. Experience in delivering customer-centric services, interpreting complex data, and working as part of effective collaborations and partnerships. Excellent communication skills with the ability to prepare clear presentations, analyse data, and advocate for patient and public involvement. A prepared and proactive approach, including the ability and willingness to travel across the region for meetings and events.