Clinic Manager

Overall leadership and operations management of the clinic Providing a seamless patient journey and an inviting environment for clients through all touch points Liaising with external organisations such as NHS Trusts or the CQC with the support of the Regional Manager Implementing new processes to drive quality improvements initiative through the clinic Onboarding new teammates effectively alongside the wider team Develop positive relationships with patients and handling any complaints that may arise Ensuring compliance with all relevant clinical, governance and regulatory systems and policies including KLoE Maintaining accurate records and timely report submissions