Quality Team Business Support Administrator

A Vacancy at Birmingham and Solihull Mental Health NHS Foundation Trust.

AnexcitingopportunityhasarisentojointheMentalHealth,LearningDisabilitiesandAutism(MHLDA)ProviderCollaborativeQualityTeamasaQualityTeamAdministrator.Thisisapivotalrolesupportingthedeliveryofqualityassurance,patientsafety,governanceandserviceimprovementactivitiesacrossNHSandindependentsectorproviders.

Workingaspartofadynamicandsupportiveteam,youwillprovidecomprehensiveadministrativeandcoordinationsupportforgovernancemeetings,providerreviews,qualityassurancevisitsandimprovementworkstreams.Youwillplayakeyroleinmaintaininggovernancesystems,trackingactions,preparingreportsanddocumentation,andensuringqualityandsafetyactivitiesaredeliveredefficientlyandeffectively.[

Youwillworkcloselywitharangeofinternalandexternalstakeholders,helpingtosupportprogrammesofworkthatimprovethequality,safetyandexperienceofcareforpeopleaccessingmentalhealth,learningdisabilityandautismservices.

Ifyouarehighlyorganised,proactiveandpassionateaboutsupportinghigh-qualityhealthcareservices,thisisanexcellentopportunitytojoinateamthatmakesarealdifferencetopatientoutcomes.

Wearelookingforahighlyorganisedandproactiveadministratortosupportgovernance,qualityassuranceandpatientsafetyactivitiesacrosstheMentalHealth,LearningDisabilitiesandAutismProviderCollaborative.WorkingwithcolleaguesfromNHSandindependentsectororganisations,youwillplayakeyroleincoordinatingmeetings,maintainingaccuraterecordsandactionlogs,preparingdocumentationandsupportingarangeofqualityimprovementinitiatives.

Youwillhaveexcellentorganisationalskills,beabletomanagecompetingpriorities,anddemonstrateahighlevelofaccuracyandattentiontodetail.Strongcommunicationandinterpersonalskillsareessential,asyouwillworkwithawiderangeofstakeholdersandhandlesensitiveinformationprofessionallyandconfidentially.

Wearelookingforsomeonewith

• Excellentorganisationalandtimemanagementskills
• Strongadministrativeandcoordinationexperience
• Theabilitytomanagemultipleprioritiesandmeetdeadlines
• Effectivewrittenandverbalcommunicationskills
• Strongattentiontodetailandaccuracy
• GoodITskills,includingMicrosoftOfficeapplications
• Aprofessional,flexibleandsolutions-focusedapproach

Thisroleoffersanexcellentopportunitytocontributetotheeffectivedeliveryofqualitygovernance,assuranceandimprovementactivitiesthatsupportbetteroutcomesandexperiencesforpeopleaccessingmentalhealth,learningdisabilityandautismservices.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Please refer to the main Job Description and Person Specification within the main body of the advert.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

This advert closes on Monday 2 Nov 2026