Customer Service & Sales Advisor

Customer Service & Sales Advisor

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Location

Bradford, BD3

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Salary

£24,735 basic +

uncapped bonus

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Hours

Mon-Thurs 9am-5

30pm | Fri 10am-4pm

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Contract

Full-time, permanent

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Holidays

25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays

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Hybrid working - following completion of probation period

Are you passionate about delivering outstanding customer experiences and looking for a role that combines service with sales?

Join a

fast-growing Bradford-based business as a

Customer Service & Sales Advisor, where your enthusiasm and people skills will be rewarded with great pay, supportive training, and real career development.

What You'll Be Doing

• Responding to inbound calls and warm leads from customers who've requested a call via the website (dealing with the renewal process for an insurance policy)
• Taking a consultative approach to understand customer needs and guide them to the right solution
• Handling queries professionally and efficiently, ensuring every interaction is a positive one
• Putting the customer at the heart of everything you do, delivering a first-class experience

What We're Looking For

• Previous experience in a customer-facing role such as retail, hospitality, contact centre, sales, or a similar environment, or a recent graduate eager to kick-start their career.
• Excellent communication and active listening skills, with the ability to build rapport quickly.
• A friendly, empathetic, and professional approach, with a genuine passion for delivering outstanding customer service.

What's in it for you?

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No weekends - enjoy a healthy work-life balance

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Early finish Fridays - start your weekend sooner

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Uncapped bonus - your effort directly impacts your earnings

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Hybrid working - flexibility to work from home following probation period (2 days per week from home)

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Holidays

• 25 days + bank holidays + option to buy/sell 5 days + additional leave for international holidays

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.