Ward Manager

1. leadership of ward/department staff and manage non-compliance with agreed standards in line with service polices and protocols. 2. Participate in the hospital on call system. 3. Undertake individual performance review and the identification and implementation of personal development plans for all staff. This will be achieved by undertaking supervisions and annual appraisals for your staff. 4. Deal personally with patients, families and carers in order to prevent and resolve concerns and complaints. To ensure that the ward team proactively engages with patients and their families when feedback from concerns are received. 5. Hold regular (no less frequently than monthly) ward meetings and ensure Service and Directorate information is cascaded to the team. 6. Facilitate open and effective communication within the ward team. 7. Manage the selection, appointment and retention of ward staff who exemplify the service values and attitudes and ensure the good reputation of the service. 8. Proactively manage sickness and absence of staff within ward team in accordance with service policy. 9. Be responsible for the safety, privacy, dignity, respect and well-being of the patients, staff and all visitors to the clinical area. 10. Demonstrate the wards compliance with and achievement of ward/departmental quality and performance objectives by completing monthly audits, taking appropriate remedial action as necessary 11. Be accountable for the delivery of and monitoring of quality and performance standards of services provided to the ward by external agencies 12. Ensure the control, administration and disposal of prescribed drugs and medications within the service. 13. Participate in the internal audit process and action deficits identified. 14. Participate in all establishment meetings such as Clinical Governance and Morning Handover. 15. Maintain client and business confidentiality at all times. 16. Undertake other duties appertaining to the post as required by the Manager. 17. Continual personal development to develop oneself and the role. 18. In addition to these tasks, employees may at times be asked to carry out other reasonable duties as required by the service or manager.