Springcare Ltd
System Support Administrator
SY13 1LJ
Key information
- Pay
- National Minimum Wage
- Hours
- Part-time
- Contract
- Permanent
- Workplace arrangement
- On-site
- Posted date
- 12 Oct 2026
- Closing date
- 11 Nov 2026
About this role
System Support Administrator
Location
Nicholson House, Whitchurch, Shropshire
Hours
30 hours per week (flexible by agreement)
Salary
National Minimum Wage
About Springcare
Springcare is a group of residential and nursing homes across Shropshire, Cheshire, the East Midlands, Stockport, Herefordshire, Worcestershire and the Wirral. We are committed to providing high-quality care and support to our residents.
About the Role
We are looking for an organised and proactive System Support Administrator to join our Head Office team.
Working closely with our Allocate Lead, you will provide systems and administrative support across the group, with a focus on Allocate Optima, Bank Staff and the Loop clocking app.
Key responsibilities include
Supporting staff and agency rotas, identifying staffing gaps and escalating concerns.
Assisting with system queries, onboarding and staff training.
Supporting system testing, data gathering and implementation.
Providing administrative support, preparing reports and responding to enquiries.
Supporting managers and colleagues across our homes.
About You
You will have excellent organisational and communication skills, strong attention to detail and confidence using Microsoft Office and IT systems. You will be able to work independently and as part of a team, with the flexibility to travel to our homes when required.
Experience using Allocate Optima or supporting system implementation would be an advantage.
What we can offer to you
Family friendly policies.
Access to counselling and wellbeing support.
A supportive and welcoming Head Office team
Smooth robust recruitment process through our portal
Access to our auto enrolment pension subject to qualifying criteria
Access to Blue Light Card – where you can make savings across hundreds of national retailers.
Fully funded training for nationally recognised qualifications and opportunities for career development.
If you are an enthusiastic administrator who enjoys supporting others and improving processes, we would love to hear from you. Apply today to join the Springcare team!
Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.