AI change lead

Vacancy details

Salary

£77,676

Hours

35 hours per week

Contract

12 Month Fixed Term Contract / Secondment Opportunity

Closing date

08:00 on Monday 26 October 2026

About us

We are a scrutiny body that supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. We are responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public. Our vision is that people across Scotland experience high-quality care that meets their needs, rights and choices.

Our values

1.

Person-centred

we put people, empathy, compassion, and kindness at the heart of everything we do

2.

Respect

we value everyone's dignity and are respectful in everything we do

3.

Equity

we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes

4.

Integrity

we act impartially, fairly, and consistently, upholding transparency and accountability in all our actions

5.

Impact

we focus on making a positive impact for everyone experiencing care in Scotland whilst ensuring our work delivers the best value to the public

Work-life balance

Our desire is to achieve an effective and balanced way of working, which enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a four-week period.

Starting salary

New employees start at the minimum salary for the grade. Find out about our generous benefits package.

Secondment Opportunity

We are open to considering applications on a secondment basis for suitable candidates. Any secondment arrangement will be subject to agreement with the successful candidate’s current employer.

About the role

Reporting to the head of IT service delivery, this newly created role offers a unique opportunity to shape how the Care Inspectorate embraces and adopts Artificial Intelligence (AI) across the organisation.

As our AI change lead, you will provide visible leadership for the people and organisational aspects of AI-enabled transformation. You will translate the Care Inspectorate's ambitions for AI into a practical and sustainable change and adoption strategy, bringing together governance, technology, service redesign, learning, communication and culture change.

Working collaboratively with senior leaders, operational teams, digital, data and IT colleagues, information governance, learning and development, communications, staff representatives and external partners, you will identify and manage the impacts of AI-driven change across the organisation. You will create the conditions for successful adoption by ensuring colleagues are engaged early, equipped with the right knowledge and skills, and confident in using AI responsibly, ethically and effectively.

This is a rare opportunity to establish and develop a new role, influencing how AI is embedded across the Care Inspectorate and helping to shape the future of our services. If you are passionate about leading change, building capability and supporting innovation that delivers real impact, we would love to hear from you.

You will

Develop and deliver an organisation-wide AI change, engagement and adoption plan aligned with the Digital, Data and AI Strategy

Assess the people, process, culture and capability impacts of proposed AI initiatives and translate these into clear change interventions

Build effective relationships with leaders, managers, staff networks and service teams, creating ownership and advocacy for change

Establish and support a network of AI champions to encourage peer learning, responsible experimentation and the sharing of good practice

Design and coordinate communications, engagement, learning and guidance that build confidence and practical AI capability

Work with service areas to identify, prioritise and shape AI use cases that address genuine business needs and deliver measurable public value

Ensure change activity reflects AI governance, information governance, cyber security, equality, accessibility, ethics and records-management requirements

Identify and address resistance, barriers, dependencies and unintended impacts, escalating material risks where appropriate

Define adoption measures, benefits and feedback mechanisms, using evidence and user insight to improve the approach

Provide clear updates, advice and recommendations to programme governance, senior leaders and other decision-making groups

Contribute to procurement, supplier engagement and assurance activity where AI-related change, training or adoption services are required

The role will work flexibly across services and programmes, balancing strategic leadership with hands-on delivery. Some travel to Care Inspectorate offices across Scotland may be required.

You will find more information in the job profile and person specification below.

Next steps

If you would like more information or an informal chat about the role, please contact Graeme Ferguson at Graeme.Ferguson@careinspectorate.gov.scot. If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete our online application form by 08:00 on Monday 26th October 2026.