Security Officer

About the Role

4 Days ON → 4 Days OFF → 4 Nights ON → 4 Days OFF

Day Shift

07:00-19:00 |

Night Shift

19:00-07:00

We are looking for a professional and customer-focused Security Officer to join our team for a prestigious corporate building in the heart of Manchester's Spinningfields. This role requires excellent customer service, strong situational awareness, and the ability to maintain a secure and welcoming environment for tenants, visitors, and staff. You will play a key part in front-of-house operations, access control, patrolling, emergency response, control room cover, loading bay cover. The role combines safety, service, and professionalism in a high-profile environment.

Key Responsibilities

-Greet visitors and tenants in a polite, professional manner.

-Deliver a concierge‑style service aligned with Client's expectations.

-Assist with visitor management.

-Maintain the reception area's presentation to agreed standards.

-Carry out internal and external patrols in line with assignment instructions.

-Control access and access to regresses through reception and security points.

-Monitor and manage access passes and maintain accurate records.

-Provide support in the Control Room (CCTV monitoring)

-Assist with Building Host duties, tenant engagement, and reception support.

-Conduct building-wide checks, including safety, maintenance and compliance checks.

-Respond to incidents, emergencies, alarms, and health & safety issues.

-Complete entries using the Digital Daily Occurrence Log (DOL).

-Always maintain professional presentation and high customer service standards.

-Car park management for visitors and tenants.

-Loading bay duties include dealing with collections. deliveries, tenants and contractors.

What we're Looking For

-Excellent communication skills and professional demeanour.

-Strong customer service skills.

-Ability to remain calm and act appropriately under pressure.

-High attention to detail and good observation skills.

-Proficient with basic IT (Word, Excel, Outlook).

-Reliable, punctual, and confident.

Licence Requirements

-Valid SIA Licence - Essential (Security Guarding or Door Supervisor).

-SIA CCTV (PSS) License - Preferred

Shift Pattern

4 Days ON → 4 Days OFF → 4 Nights ON → 4 Days OFF

Day Shift

07:00-19:00 |

Night Shift

19:00-07:00

Site Environment

-Corporate office building in the heart of Spinningfields.

-High-profile tenants and VIP visitors.

-Professional engagement with building management.

-Work within a 24/7 security team structure.

Why Work with Us

-Annual performance‑based bonus paid by the client

-Stable long-term core Rota.

-Premium corporate working environment.

-Training and career progression opportunities.

-Supportive management and high-performing team.

-Free on-site Parking.