Health Care Assistant

To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians. To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population. To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience. Key responsibilities Clinical (under supervision and within competence) Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height, weight, BMI, peak flow. Phlebotomy is an essential and mandatory component of this role, fundamental to the delivery of safe and effective clinical care. The postholder must be competent in accurate blood collection techniques. ECG recording. NHS Health Checks and lifestyle brief interventions (smoking cessation, alcohol screening, weight management, physical activity advice).

Wound care support

simple dressings, suture/clip removal, leg ulcer care under protocol. Vaccination support within scope and training. Chaperoning and assisting with procedures. Long-term condition recall support. Health promotion, signposting to other services . Clinical governance and safety Work to practice SOPs, escalate red flags promptly to a registered clinician. Maintain accurate records. Maintain stock, equipment calibration, cold chain support, and room readiness. Comply with infection prevention and control, waste disposal, sharps safety. Participate in audits and quality improvement projects.

Safeguarding

identify and escalate concerns in line with policy; record accurately. Administration and teamwork Prepare clinics, manage recalls, send patient communications (SMS/letters), and support data quality/QOF. Liaise with colleagues. Support equitable access for vulnerable groups with reasonable adjustments. Scope and supervision Work under the direction of a registered clinician. Seek guidance when unsure; participate in supervision, debriefs, and annual appraisal. Maintain confidentiality and up hold GDPR/IG requirements. Training, development and appraisal Statutory/mandatory training. Under take role-specific training. Participate in CPD and competency sign off; track learning against the Primary Care Core Capabilities Framework.

Person specification Essential Education

Care Certificate Experience

Direct patient care in a health care setting (e.g.,community, primary care,or acute).

Skills

BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation. PLEASE NOTE PHLEBOTOMY IS A

MUST FOR THE ROLE IT

Confident with clinical systems Communication

Clear, compassionate communication, able to use interpreters and accessible information when required.

Teamworking

Works well within an MDT; understands professional boundaries; reliable and organised.

Governance

Understands confidentiality, consent, infection control, and safe lone working within policy.