About this role

Workplace Host

Location

Moorgate and Holborn, Central London

Salary

£17.00 / hour

Hours

35 hours,

Monday-Friday between 7

00am - 5:30pm (shift pattern)

Reporting to

UK Head of Customer and Colleague ExperienceBring the workplace to lifeAt Signature, brilliant workplace experiences do not happen by chance. As our Workplace Host (Help@Hand Ambassador), you will work closely with the Facilities Manager to help our Moorgate and Holborn buildings run seamlessly, rotating between locations with your teammates each month.

This is a visible, floor-based role for someone who brings positive energy, enjoys responsibility and takes pride in creating a safe, welcoming and beautifully run workplace for colleagues and guests.

You will be the trusted presence who connects people, services and spaces - keeping every detail moving and every experience unmistakably Signature.

What you'll bring to life

-Lead proactive floor walks, maintaining presentation, safety, equipment and workplace standards while identifying and following faults through to resolution

-Work closely with the Facilities Manager on daily priorities, health, safety and compliance checks, maintaining accurate records and helping both buildings run smoothly

-Connect facilities, cleaning, engineering, security, landlord partners and other workstreams, keeping teams aligned and services flowing

-Manage meeting room, collaboration and event space set-ups and resets, ensuring every space meets the brief and is ready to impress

-Coordinate events and VIP visits from planning through to delivery and close-down, bringing together hosts, catering teams and supporting workstreams for a seamless experience

-Be a visible, approachable point of contact on the floor, helping colleagues and guests with warmth, confidence and pace

-Step into reception when needed, providing flexible support and a consistently polished welcome

-Manage workplace communications through Viva and other tools, keeping colleagues informed, connected and engaged

-Deliver clear administration and meaningful operational reporting, providing the insight needed to stay ahead

You'll be a great fit if you

-Experience is not essential, but a background in workplace services, facilities, hospitality or customer service would be an advantage

-A warm, confident communication style and a natural ability to build trusted relationships

-Positive energy, personal accountability and an enthusiasm for learning and taking on responsibility

-Strong organisation, attention to detail and the ability to coordinate multiple priorities

-Confidence using workplace systems and digital tools to communicate, track actions and close out tasks

-Genuine pride in delivering exceptional standards and making a visible difference

We will give you the knowledge, training and support to understand each building, grow your confidence and make an impact from day one.

What you'll get from us

-A competitive salary that recognises outstanding workplace and hospitality talent

-Professional training, mentoring and development

-Clear progression into senior workplace experience, guest services, facilities or operations roles

-A supportive team that values your personality, ideas and contribution