Quality Assurance Officer

You will provide professional quality assurance oversight, evaluate compliance risks and help maintain effective controls across operations. Working closely with clients and management, you will support inspection readiness, investigate quality issues and implement improvements that protect the reliability and integrity.

Key responsibilities

Maintain and improve the pharmaceutical quality management system, including SOPs, document control, training and quality records.

Assess deviations, non-conformances, investigations and complaints; review root causes, impact assessments and corrective and preventive actions.

Review change controls and quality risk assessments, ensuring appropriate actions and effectiveness checks are completed.

Review technical records, validation and transfer documentation, and Certificates of Analysis for accuracy, completeness and compliance.

Provide QA oversight of equipment qualification, computerised system validation and data integrity controls.

Conduct internal audits and support supplier qualification, outsourced activity assessments and technical agreement reviews.

Monitor relevant regulatory developments, assess their impact and recommend updates to procedures and working practices.

Support regulatory inspections and client audits, including preparation of evidence, responses and follow-up actions.

Review quality trends and performance indicators, contributing to management reviews and continuous improvement.

Deliver GMP/GDP and quality system training and advise colleagues on compliance requirements.

Liaise with clients and external partners on quality matters within agreed responsibilities.