About this role

£6,627 per annum

Permanent

Part Time

10 hours per week

Norfolk Constabulary HQ, Jubilee House, Falconers Chase, Wymondham, Norfolk, England NR18 0WW

Job OverviewAs a Public Enquiry Officer, you will be providing an efficient and comprehensive service to all client's staff, visitors & colleagues.

You should have a pleasant, welcoming and engaging personality.

Ensuring calls and visitors are dealt with in a timely, professional and effective manner.

Executing all administrative tasks to the highest quality standards.

Main Duties

-Proven work experience as a Receptionist, Front Office Representative, or similar role.

-Proficiency in Microsoft Office Suite.

-Hands-on experience with office equipment (e.g. printers)

-Professional attitude and appearance

-Solid written and verbal communication skills.

-Must be able to take down verbal statements accurately

-Provide administration support.

-Responsibilities of post and keys.

-Greeting visitors, providing face to face and remote information

-Booking meeting rooms.

-Call handing and redirection.

-Refer on advice enquiries and complex cases to appropriate colleagues.

-Ensure reception area is tidy and presentable.

-Maintain building security by following safety procedures and controlling access via the reception desk.

-Any other duties as defined to be part of the roll

What we are looking for

-String administrative experience and used to dealing with members of the public.

-Ability to be resourceful and proactive when issues arise.

-Excellent organizational skills.

-Multitasking and time-management skills, with the ability to prioritize tasks.

Receptionist/PEO