Domestic Assistant

Serco Limited

Domestic Assistant

Langlands Hospital, Glasgow, G51 4TF

Casual hours Monday – Sunday with possibly long shifts

Salary £14.22 per hour plus Serco benefits. Agenda for change.

Main Purpose

The post holder will contribute and organise the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are always met.

Main Accountabilities

· Present a domestic cleaning service to patients and staff within the Board as defined in Service Level Specifications and Standard Operating Procedures.

· Clean to a hygienic standard following work procedures that incorporate all quality standards laid down by the client or Serco and Environment Audits.

· Clean floors, work surfaces, furnishings, and related equipment manually and by use of machines, understanding, and adhering to work schedules and Standard Operating Procedures.

· Empty, dispose and replace clinical and domestic waste as directed and ensure that waste is disposed of correctly.

· Ensure that all equipment and materials required to perform all cleaning tasks are maintained in a hygienic and safe condition and any deviation in store levels or suitability of equipment is reported to the Domestic Supervisor for action.

· Ensure that high personal hygiene and infection control standards are maintained in relation to personal tasks.

· Ensure that all work is carried out in line with Health and Safety, Quality and Serco and Trust policies and procedures.

· Participate as a full member of the team, e.g. supporting and training other staff, participating in team meetings, working flexibly as required to cover other members of the team.

· Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability.

What you will need for the role

· General cleaning, operating machinery, lifting water filled buckets.

· Basic skills training, including accreditation by British Institute of Cleaning Science.

· Full knowledge of Serco and Board working practices and procedures and Health and Safety requirements.

· Good communication skills, e.g. communicating with colleagues and supervisors, Board staff and patients where necessary.

· Good customer care skills, e.g. for communicating with Board staff and patients.

· Completing of mandatory training, e.g. manual handling/risk assessment/fire safety training

• Must be flexible and adaptable.· Being able to balance conflicting priorities within the given time.

· Maintain level of general awareness during working day.

What we offer

· Up to 6% contributory pension scheme.

· 25 days annual leave plus bank holidays.

· A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.

· Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.

· A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.

· Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.

· Interesting and enjoyable work.

· Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.